Simplifying Global Communications

We Connect Business

.connect .communicate .collaborate

Who we are?

Founded in 2009, Encoretel is a pioneer in cloud based communication solutions. Backed by decades of experience we have created a state of the art architecture that is highly scalable and secure. This allows us to deliver solutions that are cost effective, and that adhere to the highest performance and availability standards across the world.

Encoretel provides completely reliable, secure Unified Communication system to its customers. We target a number of customer segments as our solution is fully customisable to match the requirement of each segment. We focus on the needs of individual customers and provide them the solution which suits them the best.

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Enhancing experience of the digital customer journey with intelligent communication without worrying about infrastructure and setup overhead.

Our Solutions

A SaaS Based Communications Platform For Your Business

Get high quality VoIP running for your business in a few minutes. Customize phone system features in real-time without any technical overhead in zero setup time.

An Intelligent Communication System For Any Business Size

Easily manage your business numbers and browser-based VoIP telephony with an easy-to-use interface. Get additional chat solutions for efficient interaction with the customer.

Cloud Based Omnichannel Contact Center

Simplified contact center solution with intelligent call routing. Cloud based platform allows you to run your contact center from your desktop browser to mobile devices.

Fully Customisable and Flexible Platform

Route calls based on agent skills, priorities between different queues, set up your own IVR and more. Set up your call distribution with the fully customisable and flexible platform.

Why Encoretel?

Scalable

Expand as you grow.

Seamless scalable from SMBs to large enterprises.

Flexible

Add flexibility to your business.

Get complete control of your business unlike traditional system

Customisable

Your business, your rule.

Add agility in your business with Cloud Based Solutions.

Cost Effective

Optimised cost for all business size.

upgrade to more services at Efficient & affordable plans.

Highly Secure

Your security is important.

Highly secure, PCI compliant platform with secure backup on cloud.

Complete Reliable

Super uptime, less maintenance.

99.99% Availability through self healing architecture.

Encoretel Ltd took all the stress out of changing telecommunications supplier, easy installation with no business interruption. Great systems, easy to use, reliable and cutting edge. I wouldn’t think twice in recommending Encoretel Ltd to other businesses.
-Tom Mackerel, International Financial Advice, Trademark Consultancy

We needed a communications partner who understood the customer contact environment and could provide us with the right technology and advice. One of the biggest benefits of choosing Encoretel Ltd is that they provide a one stop shop for all our communication needs.
-Huong Ngo, Delivery Director at MH Solutions JSC

Great service! We have found Encoretel Limited to be an approachable and understanding team of professionals – and right on our doorstep. I would recommend Encoretel Limited to anybody thinking of changing their telecommunications.
-Mark Tappin, General Manager, JET Software Ltd

Encoretel Limited have been supplying our telephony for a very long time and they provide us with a consistently reliable system. From our lines and calls, telephone system and business mobiles they make sure that any disruptions are kept to a minimum.
-Angela Lam, VP Business Development APAC at Harvey Nash Viet Nam

Encoretel partners with the UK’s foremost communications providers and help you select the optimal subscription plan, and provide you with additional product customization services.

Get more information about our services and solutions.